• Skills: develop requirements, competitive evaluations, questionnaires, IA
• Description: Worked with all stakeholders to determine website purpose, who would use it and how. Determined an informational architecture to meet user needs and created generalized user scenarios

• Skills: user needs research, IA, cognitive walkthrough
• Description: Utilized user scenarios, requirements and IA experience to create a usable site.

• Skills: web/database/program development, MVC architecture, web master
• Description: Determined how to build an adaptable, automated, fully-linked website that wouldn't require a web developer as new content was added by a non-technical group by separating model (and input) from the view.
• Report (44 kb)

• Skills: web/graphics development, prototype creation, iterative design, field interviews, typography
• Description: Worked with stakeholder requirements/preferences and user questionnaires to develop several hundred linked pages that would capture user interest quickly.

Form inputs

• Skills: Visual Basic, user needs research, cognitive walkthroughs
• Description: Creation of a set of easy to understand forms for the staff to fill in to create the adaptable website.

• Skills: click-stream analysis, web analytics, UX research
• Description: Updated text and page layouts based upon user feedback and web traffic flow to help enhance ease of use.